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The Leaders in Unstructured Data Analytics

ListenLogic is an Unstructured Data Analytics firm specializing in data modeling, predictive analytics and real-time risk sensing across multiple vertical industries. Our Unstructured Data Analytics & Insight solutions deliver corporations real-time market and operational intelligence by text mining all forms of unstructured data from social media, open-end surveys, call center notes and internal documents and integrating with structured data for predicting business outcomes and improving business performance. Our Enterprise Risk Sensing detects reputational and operational risks that emerge from external and internal unstructured data sensing. Our Pharmaceutical & Health division, ListenLogic Health, specializes in providing brand and market intelligence to life science companies.

Learn about our Leadership team. To see how ListenLogic can help grow your business contact us.


What We Do Better Than Anyone:

  • Unstructured Data Analytics & Insight Sensing: ListenLogic aggregates and transforms internal and external social media, open-end surveys, call center notes, email and internal documents to deliver actionable insights to Brand, Marketing, Market Research and Analytics teams, and real-time risk sensing to Corporate Communication, Executive, Legal and Security teams.
  • Integration with Structured Data: ListenLogic solutions integrate unstructured data with structured data to solve of variety of descriptive and predictive analytical problems such as improving customer attrition, increasing revenue and sensing reputation risk.
  • Data Modeling: ListenLogic collects, filters, and categorizes unstructured data granularly with multi-dimensional modeling methods so you understand the topics, emerging trends and strategic risks within customer experience, brand health and operational intelligence.
  • Customized Solutions: ListenLogic designs custom solutions specifically to meet the needs of your business. We provide actionable insights into your markets, products, brands, consumers, influencers and competitors.
  • Professional Services: ListenLogic has dedicated subject matter experts and analysts who specialize in pharmaceuticals, insurance, financial services, consumer goods, food, communications and technology sectors and provide expert support in the planning, execution and analysis of unstructured and structured data integration.

To learn more about our solutions contact us.

Our Technology:

ListenLogic leverages proprietary and open-source unstructured data modeling platforms to classify and analyze contact center data, email, documents and images, along with social media tweets, blogs and posts and integrate this unstructured data with structured data for predicting business outcomes and improving business performance. We answer questions like:

  • How does customer experience affect business outcomes like customer attrition and cross-sell?
  • Why are we losing market share?
  • What are emerging threats to our business?
  • What are our customers’ decision drivers along the path-to-purchase?

ListenLogic technology connects to any source of unstructured big data such as open-ended surveys, call center notes, social media, email, and documents to fuel business insight. Customize the way data is classified using any of our pre-built, industry-specific classification models.


Classification Approach

ListenLogic uses multidimensional classifier models to invert the signal to noise ratio, to deliver 90% signal and 10% noise, turning unstructured data into accurate and actionable insights.


To discuss how our solutions can help grow and protect your enterprise, contact us.